Our Privacy Commitments
The core principles that guide how gamepj handles every Filipino player's personal data
Data Security First
gamepj protects all player data with 256-bit SSL encryption, secure server infrastructure, and strict internal access controls. Your financial details and personal information are never stored in plain text or shared without lawful basis.
No Data Selling
gamepj does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Ever. Your data is used solely to operate and improve the gamepj platform and fulfil our legal obligations as a Philippine-market operator.
Consent-Based Collection
gamepj collects only the data necessary to deliver our services. Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our support team through the platform's live chat.
Philippine Law Compliance
gamepj processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are committed to upholding the rights of Filipino data subjects under applicable law.
Purpose Limitation
Every piece of personal data gamepj collects has a specific, declared purpose. We do not use your data for any purpose incompatible with what is described in this Privacy Policy without first obtaining your explicit consent or a new lawful basis.
Transparency Always
We believe Filipino players deserve to know exactly what data we hold about them and why. This Privacy Policy is written in plain English — not dense legal jargon — so every player across Manila, Cebu, Davao, and the rest of the archipelago can understand their rights clearly.
Important: This Privacy Policy applies to all personal data collected by gamepj through the gamepj.net website, mobile platform, and related services. By registering an account or using our platform, you acknowledge that you have read and understood this policy. Please read it carefully before submitting any personal information.
§1 Who We Are
gamepj ("we", "us", "our") is an online casino and sports betting platform operating in the Philippine market and accessible at gamepj.net. gamepj is a Philippines-focused gaming brand inspired by the legendary fighting spirit of Filipino boxing champions, offering slots, live dealer games, sports betting, bingo, e-sabong, and more to Filipino players aged 21 and above.
For the purposes of this Privacy Policy, gamepj acts as the data controller — meaning we determine the purposes and means of processing your personal data. If you have any questions about how gamepj handles your data, you can reach our Data Protection contact at:
Data Protection Contact:
Email: [email protected]
Platform: Live Chat available 24/7 from the gamepj dashboard after login
Note: Email address is for reference only and cannot be used as a clickable link on this platform.
§2 Data We Collect
gamepj collects personal data that is necessary and proportionate to providing a safe, fair, and compliant gaming service to Filipino players. The categories of data we collect include:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g. PhilSys, passport, driver's licence) | Yes — for KYC |
| Contact Data | Email address, mobile number, home address, city (e.g. Manila, Cebu, Davao, Quezon City) | Yes — for account |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank, UnionBank), transaction history | Yes — for payments |
| Gaming Activity | Bet history, game sessions, win/loss records, bonus usage, wagering patterns | Yes — platform operation |
| Technical Data | IP address, device type, browser, operating system, session timestamps, login history | Yes — security |
| Communications | Live chat transcripts, support emails, feedback submissions | When you contact us |
| Preference Data | Responsible gaming settings (deposit limits, self-exclusion status), language preference, marketing opt-ins | Optional |
gamepj does not intentionally collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data unless specifically required by law (for example, in connection with a responsible gaming self-exclusion request where a player discloses a gambling disorder).
§3 How We Collect Your Data
gamepj collects personal data through the following channels:
3.1 Directly From You
The majority of the personal data gamepj holds about you is provided directly by you during the account registration process, KYC verification, deposit and withdrawal transactions, customer support interactions, and when you update your account profile or responsible gaming settings.
3.2 Automatically Through Platform Use
When you access and use the gamepj platform, we automatically collect technical and usage data through server logs, session tracking, and cookies. This includes your IP address, device identifiers, browser type, pages visited, game sessions started, and timestamps of activity. This data collection is necessary for platform security, fraud detection, and service improvement. See Section 7 (Cookies & Tracking) for more detail.
3.3 From Third Parties
gamepj may receive personal data about you from the following third-party sources:
- Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and 7-Eleven payment confirmation services share transaction confirmation data with gamepj to verify deposits and process withdrawals.
- Identity Verification Providers: Where gamepj uses third-party KYC services to verify the authenticity of documents you submit, those providers may share verification results with us.
- Fraud and AML Screening Services: gamepj may receive risk-scoring or watchlist data from compliance screening providers to fulfil its anti-money laundering obligations.
- Game Software Providers: Third-party game studios integrated into the gamepj platform (such as JILI and Pragmatic Play) may share game activity data with us for audit, compliance, and RTP verification purposes.
§4 Why We Use Your Data
gamepj uses your personal data for the following specific purposes:
- Account Creation and Management: To register, maintain, and administer your gamepj player account, including processing login credentials, account settings, and profile information.
- Identity Verification (KYC): To verify your identity and age (21+ requirement under Philippine gaming regulations) as required by applicable law and gamepj's internal compliance policies.
- Payment Processing: To process deposits and withdrawals via GCash, PayMaya, bank transfer (BPI, BDO, Metrobank, UnionBank), 7-Eleven OTC, and USDT cryptocurrency, and to maintain accurate transaction records.
- Service Delivery: To provide access to slots, live dealer games, sports betting (PBA, NBA, UFC, boxing), bingo, e-sabong, and all other gamepj platform features.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, collusion, and unauthorised account access.
- Responsible Gaming: To administer self-exclusion requests, deposit limits, session reminders, and take-a-break tools as part of gamepj's player protection programme.
- Legal and Regulatory Compliance: To fulfil gamepj's obligations under Philippine law, including Anti-Money Laundering Council (AMLC) reporting requirements, tax record-keeping, and regulatory audit requests.
- Customer Support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance via live chat and email.
- Marketing Communications: To send you promotional offers, bonus notifications, and gamepj news — but only where you have opted in to receive such communications. You can unsubscribe at any time through your account settings.
- Platform Improvement: To analyse aggregated usage data, identify technical issues, and improve the overall gamepj player experience for Filipino users.
§5 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 (RA 10173), gamepj processes your personal data under one or more of the following lawful bases:
- Contractual Necessity: Processing is necessary to perform our contract with you (the gamepj Terms & Conditions) — for example, creating your account, processing payments, and delivering gaming services.
- Legal Obligation: Processing is necessary to comply with a legal obligation applicable to gamepj — for example, KYC verification, AML reporting to AMLC, and regulatory record-keeping.
- Legitimate Interests: Processing is necessary for gamepj's legitimate interests (or those of a third party), provided those interests are not overridden by your data protection rights — for example, fraud prevention, platform security monitoring, and service improvement analytics.
- Consent: Where no other lawful basis applies, gamepj will seek your explicit consent before processing your data — for example, for optional marketing communications. You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.
Note for Filipino Players: The Philippine Data Privacy Act grants you specific rights as a data subject. gamepj is committed to honouring all rights granted to you under RA 10173. See Section 10 (Your Rights) for the full list of rights available to you.
§6 Sharing Your Personal Data
gamepj does not sell, rent, or share your personal data with unaffiliated third parties for their own commercial purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
6.1 Service Providers and Data Processors
gamepj engages trusted third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, 7-Eleven), KYC/identity verification providers, fraud screening services, cloud hosting providers, and customer support platform operators.
6.2 Game Software Providers
Third-party game studios whose titles are available on the gamepj platform may receive limited gaming activity data (such as bet amounts and session outcomes) necessary to operate their games, resolve disputes, and fulfil RTP audit obligations. All such providers are contractually bound to process this data only for specified purposes.
6.3 Regulatory and Law Enforcement Bodies
gamepj will disclose your personal data to PAGCOR, AMLC, the National Privacy Commission (NPC), or any other Philippine government authority where required by law or in response to a lawful request. gamepj will notify you of such a disclosure where legally permitted to do so.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of gamepj's business, your personal data may be transferred as part of that transaction. gamepj will provide you with notice of any such transfer that materially affects your data, and the acquiring entity will be required to honour this Privacy Policy.
Your Protection: All third parties with whom gamepj shares personal data are required by contract to maintain appropriate technical and organisational security measures and to process your data only for the specific purposes authorised by gamepj. gamepj remains responsible for the compliance of its data processors.
§7 Cookies & Tracking Technologies
gamepj uses cookies and similar tracking technologies on the gamepj.net platform to ensure the site functions correctly, to protect security, and to improve the player experience. A cookie is a small data file stored on your device's browser when you visit a website.
7.1 Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the gamepj platform to function. They enable core features such as session management, login authentication, and security token validation. These cookies cannot be disabled without breaking core platform functionality.
- Functional Cookies: These cookies remember your preferences — such as your preferred language, responsible gaming settings, and recently played games — to deliver a more personalised experience on the gamepj platform.
- Analytics Cookies: gamepj uses anonymised analytics to understand how Filipino players use the platform — which game categories are most popular, where players drop off during registration, and how page load times affect experience. These cookies collect aggregated, non-identifiable data.
- Security Cookies: These cookies help gamepj detect and prevent fraud, bot activity, and account takeover attempts. They record login attempts, device fingerprints, and session anomalies.
7.2 Managing Cookies
You can control cookie settings through your browser preferences. However, disabling strictly necessary cookies may prevent you from accessing core gamepj platform features including login, deposits, and gameplay. Disabling functional cookies will mean your preferences are not saved between sessions.
§8 Data Retention
gamepj retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Our general retention periods are:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | Legal obligation, AML compliance |
| Financial Transaction Records | 7 years from transaction date | Philippine tax law, AMLC requirements |
| KYC Documents | 5 years from account closure or last activity | Regulatory compliance |
| Gaming Activity Logs | 3 years from date of activity | Dispute resolution, audit |
| Support Communications | 3 years from last contact | Service quality, dispute resolution |
| Marketing Preferences | Until opt-out or account closure | Consent management |
| Self-Exclusion Records | Permanently retained | Responsible gaming compliance |
When the applicable retention period expires, gamepj will securely delete or anonymise your personal data so that it can no longer be linked to your identity. Where data is anonymised rather than deleted, the anonymised dataset may be retained indefinitely for statistical and analytical purposes.
§9 Data Security
gamepj implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and the gamepj platform is encrypted using 256-bit SSL/TLS protocols — the same standard used by major Philippine banks and financial institutions.
- Encrypted Data Storage: Sensitive personal data, including financial information and KYC documents, is stored in encrypted format in secure server environments with restricted access.
- Two-Factor Authentication (2FA): gamepj offers 2FA for all registered player accounts and enforces 2FA for internal staff access to systems containing personal data.
- Access Controls: Access to personal data within gamepj's internal systems is restricted on a strict need-to-know basis. Staff members who handle player data undergo mandatory data protection training.
- Penetration Testing: gamepj conducts regular security assessments and penetration tests of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
- Incident Response: gamepj maintains a documented data breach response procedure. In the event of a breach that materially affects your personal data, gamepj will notify affected players and the National Privacy Commission (NPC) within the timeframes required by RA 10173.
Your Role in Security: While gamepj takes all reasonable steps to protect your data, the security of your gamepj account also depends on you. Please use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone. gamepj will never ask for your password via email, chat, or telephone.
§10 Your Data Rights
As a Filipino data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by gamepj. You may exercise any of these rights by contacting our support team via live chat or email:
Right to Access
You have the right to request a copy of the personal data gamepj holds about you, along with information about how it is being processed and the purposes for which it is used.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data gamepj holds about you. You may update basic profile information directly through your account settings.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to gamepj's legal retention obligations under Philippine law.
Right to Object
You have the right to object to the processing of your personal data where gamepj relies on legitimate interests as its legal basis. You also have the unconditional right to object to processing for direct marketing purposes.
Right to Restriction
You have the right to request that gamepj restricts the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed or a complaint is under review.
Right to Portability
Where processing is based on your consent or on a contract with you and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
How to Exercise Your Rights: Submit your request via the gamepj live chat (available 24/7) or by emailing [email protected]. gamepj will respond within 15 business days of receiving a valid, verifiable request. We may need to verify your identity before processing your request to protect against unauthorised access to another player's data.
If you are not satisfied with gamepj's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing RA 10173.
§11 Children's Privacy
gamepj is strictly an adult gaming platform. The gamepj platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. This is consistent with the Philippine age restriction for casino-style gambling.
If gamepj becomes aware that personal data has been collected from a player who is under 21 years of age, we will immediately suspend that account, delete the associated personal data to the extent permitted by law, and — if deposits have been made — take appropriate steps in accordance with our legal obligations. Any winnings accrued by an underage account will be forfeited.
If you are a parent or guardian and believe your child under 21 has registered on the gamepj platform without your knowledge, please contact our support team immediately via live chat. We will investigate and take prompt remedial action.
Age Requirement: You must be 21 years or older to register and play on gamepj. This is a non-negotiable requirement under Philippine gaming law and gamepj's own responsible gaming policy. gamepj enforces this requirement through KYC age verification for all registered accounts.
§12 International Data Transfers
gamepj is a Philippines-focused platform and stores the majority of its player data on servers located in or serving the Philippine market. However, some of gamepj's third-party service providers — including certain game software providers and cloud infrastructure partners — may process or store data outside of the Philippines.
Where personal data is transferred outside the Philippines, gamepj ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections afforded under the Philippine Data Privacy Act. These safeguards include:
- Standard contractual clauses approved by the National Privacy Commission (NPC) or equivalent recognised data transfer mechanisms.
- Transfers only to jurisdictions that the NPC has recognised as providing an adequate level of data protection.
- Binding data processing agreements with all third-party processors that impose equivalent data protection obligations.
You may request further information about the specific safeguards gamepj has in place for any particular international transfer by contacting our support team via live chat.
§13 Updates to This Privacy Policy
gamepj reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or the gamepj platform's features and services.
When material changes are made to this Privacy Policy, gamepj will publish the updated version on this page with a revised "Last Updated" date at the top of the document. Where changes are significant, gamepj will endeavour to notify active players via email or an in-platform notification prior to the changes taking effect.
Your continued use of the gamepj platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure in accordance with our Terms & Conditions.
gamepj recommends that all Filipino players review this Privacy Policy periodically — particularly before making deposits or providing new personal information — to stay informed about how your data is being protected.
§14 Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or how gamepj handles your personal data, please reach out through one of the following channels:
- Live Chat: Available 24/7 directly from the gamepj platform dashboard after login. Our Filipino-speaking support agents are trained to handle data protection enquiries and can escalate complex requests to our Data Protection team.
- Email: [email protected] — for formal data rights requests, privacy complaints, or written enquiries. Please include "Privacy Request" in your subject line. Responses will be provided within 15 business days.
If you are not satisfied with gamepj's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012 (RA 10173) and protecting the rights of Filipino data subjects.
We're Here to Help: gamepj treats every privacy enquiry seriously <. Our goal is to resolve all data protection concerns quickly and fairly, so that Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and every corner of the archipelago can enjoy the gamepj platform with full confidence that their personal information is in safe hands.