Our Commitment to You
gamepj's responsible gaming programme is built on six core principles that put Filipino players first.
Player Protection First
Every feature on the gamepj platform — from deposit limits to self-exclusion — is designed with your safety as the top priority. We are not just compliant with responsible gaming standards; we genuinely care about every Filipino player's long-term well-being.
Reality Check Tools
Lose track of time at the tables? gamepj's reality check feature sends you friendly session reminders at intervals you set yourself — 30 minutes, 1 hour, or longer. A quick nudge is sometimes all it takes to stay in control of your gaming session.
Deposit Limit Controls
Set daily, weekly, or monthly deposit limits directly from your gamepj account dashboard. Once a limit is in place, it takes effect immediately. Increasing a limit requires a mandatory 72-hour cooling-off period — a deliberate safeguard to protect you from impulsive decisions.
Self-Exclusion Programme
If you feel your gaming is becoming a problem, gamepj's self-exclusion tool lets you block access to your account for a fixed period — 1 month, 3 months, 6 months, 1 year, or permanently. During exclusion, you will not receive any marketing communications from us.
Strict Age Verification
gamepj enforces a mandatory 21+ age requirement for all accounts, in line with Philippine gaming regulations. Every new registration goes through KYC identity verification. We use automated screening tools to detect and block underage access attempts across Manila, Cebu, Davao, and nationwide.
Trained Support Team
Our Filipino customer support agents receive specialist training in identifying signs of problem gambling and how to sensitively connect players with the right help. Live chat is available 24/7. You will never be judged for reaching out — our team is here to listen and assist.
Your Player Protection Toolkit
All tools are available free of charge from your gamepj account settings. No waiting periods, no fees.
Deposit Limits
Cap how much you deposit per day, week, or month via GCash, PayMaya, BPI, BDO, Metrobank, or UnionBank. Limits apply immediately when set and can only be lowered — not raised — without a 72-hour review period.
Loss Limits
Set a maximum amount you are willing to lose across any defined period. When your loss limit is reached, gamepj will automatically pause your gaming session until the period resets — protecting your budget, not just your time.
Session Time Limits
Decide in advance how long each gaming session should last. When the timer runs out, your session ends automatically. You can choose from preset durations or enter a custom time that suits your lifestyle and schedule.
Take a Break
Need a short pause without going through a full self-exclusion? Use the Take a Break feature to suspend your gamepj account for 24 hours, 48 hours, or 7 days. Your account resumes automatically at the end of the break period.
Self-Exclusion
A longer-term block on your gamepj account — available for 1 month, 3 months, 6 months, 1 year, or permanently. Once activated, self-exclusion cannot be reversed before the chosen period ends, even if requested. This is intentional.
Reality Check Reminders
Get a pop-up notification during gameplay showing you exactly how long you have been playing and your net win/loss for the session. A small moment of awareness can make a big difference in keeping gaming fun and healthy.
How to Access These Tools: All responsible gaming tools are available under Account Settings → Responsible Gaming in your gamepj dashboard after login. You can also request activation of any tool by contacting our 24/7 live chat support team. All tool activations are confirmed by email and take effect immediately.
Is Your Gaming Still Fun? A Quick Self-Check
Problem gambling can creep up gradually. Answering honestly to the following questions can help you recognise early warning signs. If you find yourself saying "yes" to several of these, it may be time to use gamepj's responsible gaming tools or reach out for professional support.
Do you find yourself spending more money on gamepj than you originally planned — and feel frustrated when you try to cut back?
Have you ever chased losses — continuing to play in an attempt to win back money you have already lost in a previous session?
Has gaming started to affect your relationships, work, studies, or daily responsibilities in Manila, Cebu, Davao, or wherever you live?
Do you borrow money, sell personal belongings, or use funds meant for essentials (rent, utilities, food) to fund your gaming?
Do you feel restless, irritable, or anxious when you are not able to play — or feel a strong urge to return to gaming as soon as possible?
Have you hidden your gaming activity or the amount you have spent from family members or close friends?
Do you find that you need to gamble with larger amounts of money than before to feel the same level of excitement?
Recognise yourself in these questions? You are not alone, and reaching out is a sign of strength — not weakness. Contact gamepj's support team via live chat to activate self-exclusion or a Take a Break period. You can also reach out to PAGCOR's responsible gaming hotline or a licensed counsellor for confidential professional support. There is no shame in asking for help.
The 21+ Rule — No Exceptions
Protecting minors is a non-negotiable part of responsible gaming at gamepj.
Philippine Age Requirement
In the Philippines, the minimum legal age to participate in casino-style gambling is 21 years old. gamepj strictly enforces this requirement for every registered account — no exceptions, no workarounds.
How gamepj Enforces Age Verification
gamepj uses a multi-layer Know Your Customer (KYC) verification process to ensure that every player on our platform is at least 21 years old. This is not just a checkbox — it is a core part of our responsible gaming commitment to Filipino families and communities.
- Document Verification: All new players must submit a valid Philippine government-issued ID (PhilSys, passport, or driver's licence) that clearly shows their date of birth. Accounts without verified age documentation are restricted from depositing or playing.
- Automated Age Screening: gamepj's registration system cross-references date-of-birth entries against submitted ID documents using automated verification tools to detect discrepancies or document tampering.
- Underage Account Closure: Any account found to belong to a player under 21 is immediately closed, all pending transactions are reversed, and any winnings are forfeited. gamepj reports repeat underage access attempts to PAGCOR.
- Parent and Guardian Reporting: If you are a parent or guardian and believe a minor in your household has registered on gamepj without your knowledge, contact our 24/7 live chat team immediately. We will investigate and act promptly.
Support Resources
You are not alone. These organisations provide free, confidential support for Filipino players and their families.
PAGCOR
The Philippine Amusement and Gaming Corporation oversees all licensed gaming operators in the Philippines and operates responsible gaming awareness programmes for Filipino players and communities nationwide.
NCMH Philippines
The National Center for Mental Health (NCMH) in Mandaluyong City provides mental health services including counselling for behavioural addictions such as problem gambling. Their crisis hotline is available 24/7.
Gamblers Anonymous PH
Gamblers Anonymous Philippines offers peer-led support group meetings for individuals struggling with compulsive gambling. Meetings are held in Manila, Cebu, and Davao, as well as online for players across the archipelago.
gamepj Live Chat
gamepj's own 24/7 live chat support is staffed by trained agents who can immediately activate responsible gaming tools on your account, connect you with resources, or process a self-exclusion request in real time.
Important: The organisations listed above are referenced for informational purposes to help Filipino players find support. gamepj does not control the content or services of external organisations. If you are in crisis, please contact the NCMH 24/7 crisis hotline directly for immediate professional support.
The gamepj Responsible Gaming Pledge
gamepj is a Philippines-focused gaming platform inspired by the fighting spirit and resilience of Filipino boxing champions. That same fighting spirit drives our commitment to responsible gaming — because real champions know when to stop, set limits, and look after themselves and the people they love.
We pledge to never market directly to vulnerable players, to always provide free access to self-exclusion and limit-setting tools, and to train every member of our support team to recognise and sensitively respond to signs of problem gambling. We pledge to maintain the 21+ age restriction without exception and to cooperate fully with PAGCOR and Philippine authorities on all responsible gaming matters.
Gaming at gamepj should feel like fight night — exciting, electric, and deeply enjoyable. But just like any champion, you should always have a corner team watching out for you. At gamepj, that corner team is us. Whether you play slots, bet on PBA, enjoy live dealer tables, or try your luck at bingo, we are here to make sure gaming stays the fun, social, and entertaining experience it is meant to be. Play smart. Play safe. Play with gamepj.